Any business that interacts with customers can benefit from a satisfaction audit. It's
particularly valuable for organisations experiencing client churn, seeking growth, or aiming
to improve service quality.

The duration depends on the scope of the audit. On average, it takes 4-6 weeks to complete
from consultation to the delivery of the final report.

We use various methods, including online surveys, interviews, focus groups, and direct client
interactions, tailored to suit your business needs.

Absolutely. We adhere to strict confidentiality protocols to ensure all client information is
secure and handled responsibly.

Our audits provide actionable insights to help you improve client retention, enhance service
quality, and strengthen client relationships, ultimately boosting your bottom line.

Yes, we offer follow-up consulting services to assist with implementing the recommendations
and monitoring progress.